POS terminals

14․VPOS/ArCaLink

Not applicable

15․POS, Cash Register Machine/CRM POS terminal

AMD 5,000

16․SoftPOS solution

AMD 2,500

17․Minimum average monthly turnover requirement:

a/ In the case of a POS terminal, the minimum average monthly turnover shall not be less than AMD 1,000,000 (one million) for any three consecutive months, with the requirement not applying if the Customer pays a one-time fee of AMD 350,000 (three hundred and fifty thousand) for the servicing of the Bank Account or a monthly fee of AMD 30,000 (thirty thousand) for the first 12 months after installation of the POS terminal.

b/ In the case of a CRM POS terminal, the minimum average monthly turnover shall not be less than AMD 500,000 (five hundred thousand) for any three consecutive months, with the requirement not applying if the Customer pays a one-time fee of AMD 50,000 (fifty thousand) for the servicing of the Bank Account or a monthly fee of AMD 5,000 (five thousand) for the first 12 months after installation of the CRM POS terminal.

c/ In the case of a Soft-POS terminal, the minimum average monthly turnover shall not be less than AMD 250,000 (two hundred fifty thousand) for any three consecutive months, with the requirement not applying if the Customer pays an annual fee of AMD 30,000 (thirty thousand) or a monthly fee of AMD 2,500 (two thousand five hundred) for Bank Account servicing after the installation of the SoftPOS solution/terminal.

18․In case of termination of the contract within 12 months after the installation of the CRM POS terminal, a one-time penalty may apply (if the Customer has not chosen the option of paying the annual fee for account servicing). Moreover, the amount of the penalty shall be reduced by the total amount of monthly account servicing fees paid up the date of submission of the termination application.

AMD 50,000

19․A one-time penalty shall apply in case of termination of the contract within 12 months after the installation of the SoftPOS terminal. Moreover, the amount of the penalty shall be reduced by the total sum of monthly account servicing fees paid up the date of submission of the termination application.

AMD 45,000

20․A one-time penalty shall apply in case of inability to use the service due to damage to the device or smartphone during the validity period of the SoftPOS terminal contract.

AMD 45,000

1․Photos of business activities

if required

2․Documents confirming the customer's sales turnover

if required

3․In the absence of a bank account

documents required for opening a bank account

*

The Bank has the right to request additional documents and information from the client, based on the specifics of the service provided, the nature of the transaction, as well as applicable legal and regulatory requirements.

ATTENTION

Clauses 1,2,3,15,17 and 18 of this Information Bulletin do not apply to terminals that are serviced in accordance with the requirements of the Decision No 27-N approved by the Board of the Central Bank of the Republic of Armenia (CBA) dated 09.02.2026.

The Decision No 27-N approved by the CBA Board dated 09.02.2026 is available at the following the link.

From "ArCa" cards of the "Armenian Card" Closed Joint-Stock Company payment system, issued by banks operating in the Republic of Armenia

0,5%

From VISA cards issued by banks operating in the Republic of Armenia

0,9%

From MASTERCARD cards issued by banks operating in the Republic of Armenia

0,9%

In case of compliance with the requirements of clause 2 of the Decision N 27-N approved by the CBA Board dated 09/02/26, the following commission fees apply to POS/CRM POS-terminals

These commission fees apply to each POS-terminal/CRM POS-terminal provided to the customer, depending on the location of the Terminal

Terminal location/Commission fee

Yerevan - AMD 4,600

Regional towns - AMD 3,000

Villages - AMD 1,000

1

The tariff does not apply to customers of the Bank whose terminals were serviced under a different tariff before the effective date of this Information Bulletin, in accordance with a signed contract/agreement.

2

The general terms and conditions of the provision and servicing of payment terminals by the Bank to Legal Entities and Individual Entrepreneurs are established by the “Service Rules for Accepting Cards as Means of Payment at Points of Sale/Service (PoSS)”.

3

The Rules are an integral part of this Information Bulletin.

4

The Bank is entitled to charge, without additional approval, from all accounts of the PoSS operating in the Bank the commissions and service fees specified in this Information Bulletin and/or the Agreement, including the one-time commission for urgent installation and the cost of the terminal in case of damage or loss of the POS terminal (including its components and auxiliary parts, such as, connecting cables, power supply unit and other accessories).

5

In case of insufficient funds in the accounts of the PoSS for the collection of commissions provided for in this Information Bulletin and/or the Agreement, shall be recorded as receivables of the PoSS. The classification of receivables shall be conducted in accordance with the procedure established by the legislation of the Republic of Armenia.

6

IN THE EVENT A RECEIVABLE IS CREATED, THE BANK MAY SEND INFORMATION ABOUT THE CUSTOMER TO THE CREDIT BUREAU, WHERE THE CUSTOMER'S CREDIT HISTORY IS GENERATED. THE CUSTOMER HAS THE RIGHT TO OBTAIN HIS/HER CREDIT HISTORY FROM THE CREDIT BUREAU ONCE A YEAR FREE OF CHARGE.

7

A BAD CREDIT HISTORY CAN PREVENT THE CUSTOMER FROM OBTAINING A LOAN IN THE FUTURE.

8

For the purpose of customer due diligence as defined by RA law on “Combating Money Laundering and Terrorism Financing” the Bank may require additional documents or information based on the “Know Your Customer” principle.

9

In accordance with the agreement with the U.S. based on the Foreign Account Tax Compliance Act (FATCA) the Bank may collect additional information for the purpose of identifying whether the customer is a U.S. taxpayer. In addition, in accordance with the Tax Code of the Republic of Armenia, the Bank may collect additional information to provide to the State Revenue Committee of the Republic of Armenia regarding foreign tax resident customers in compliance with the procedure envisaged by the Common Reporting Standard of the Organization for Economic Cooperation and Development (OECD).

10

The customer has the right to communicate with the Bank through a preferred means of communication: e-mail or regular mail. Electronic communication is the most convenient means. It is available on a 24/7 basis and is free of the risk of losing information in paper as well as ensures confidentiality.

11

The list of branches and ATMs of the Bank, and information on their locations and working hours can be found at the following link: Branches and ATMs.

12

The terms and procedures for the provision of remote services of the Bank through the IDBusiness Mobile application are set out in "Public terms of rendering remote banking services”.

13