Dear Clients,

Due to restrictions applicable to the Russian Federation, there are some restrictions for Mastercard payment system cards.

Starting April 9 of this year, Mastercard suspends the possibility of appealing against transactions with Russian MasterCard cards issued by banks operating outside the Russian Federation at retail and service outlets in Russia.

Thus, it is possible to file applications for appealing against transactions made in Russian retail outlets until April 8 of the current year inclusive. After the deadline, it will be impossible to appeal transactions, so applications for appeal will not be accepted.